1. Introduction
Welcome to Xchange Solutions (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal data we receive from clients, candidates, website visitors, and other users of our services.
By using our website, submitting information, or engaging our HR consulting services, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information:
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Name, email address, phone number, company name, and job title
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Resume, employment history, and professional qualifications (for recruitment services)
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Billing or payment information (for service fees or subscriptions)
b. Non-Personal Information:
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Website usage data (e.g., pages visited, browser type, IP address)
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Cookies and analytics data to improve our website performance
3. How We Use Your Information
We use your information to:
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Provide HR consulting, recruitment, and training services
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Communicate with you about our services, updates, and offers
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Process payments and manage billing
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Improve our website, products, and user experience
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Comply with legal and regulatory requirements
4. How We Share Information
We do not sell or rent your personal information. We may share data only with:
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Trusted service providers (e.g., payment processors like Stripe, IT or analytics partners)
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Business partners or clients when necessary to fulfill consulting or recruitment engagements
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Regulatory or legal authorities when required by law
All third parties are required to handle your data securely and use it only for authorized purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. Payment data is securely processed through Stripe, which complies with PCI-DSS standards.
6. Data Retention
We retain personal information only for as long as necessary to provide our services, meet legal obligations, or resolve disputes. Once no longer needed, your data is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal information
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Withdraw consent to data processing
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Request data portability
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Lodge a complaint with a data protection authority
To exercise these rights, contact us at support@xchangesolutions.org.
8. Cookies
Our website may use cookies to improve functionality and user experience. You can adjust your browser settings to disable cookies if you prefer.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Last Updated” date indicated above.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Xchange Solutions
Email: info@xchangesolutions.org
Website: xchangesolutions.org
Address: 651 N Broad Street Middletown Delaware US
